If you encounter a problem that has not been discussed in this FAQ, please feel free to contact IwayNet Technical support by telephone or Email.

1. Where is my FrontPage website on my hard drive? Typically, the components in the website that FrontPage creates can be viewed locally on the hard drive in the directory "C:\Webshare\Wwwroot\name_of_web\" (where "name_of_web" is the name of the website you are working with).


2. When I copy an image into the "images" directory, I am not able to insert that image into my webpage. If you have FrontPage Explorer/Editor open when you transfer the files into the "images" directory, then you will have to restart FrontPage to insert the image into a webpage.


3. Can I FTP my FrontPage website up to my space instead of using the FrontPage publish option? If you are a new FrontPage user and your website has been placed on a Microsoft NT server, you can not upload your site using FTP. If you are an older customer whose website is on a UNIX server, you can use FTP to upload your website however specific FrontPage capabilities (i.e. forms, counters, etc.) will not work.


4. What does it mean when the following error occurs when I try to access my homepage?
   

   

   The default web page the web server displays when you go to a website or a website's directory is "Default.htm". If you have renamed your default page to something else (ex: index.html), then you need to change it back.